Robovox Distributions GmbH strives to make the ZACOHome App accessible in accordance with legal accessibility requirements — in particular the Accessibility Strengthening Act (BFSG) and the corresponding regulation (BFSGV).
The legal requirements are based on the harmonized European standard EN 301 549 and the Web Content Accessibility Guidelines (WCAG) 2.2, conformance level AA, insofar as these are applicable to mobile applications.
Accessibility
declaration
for
the
ZACOHome
app
Level of compliance
Our ZACOHome App is largely compliant with accessibility requirements. The core functions of the app are generally usable via screen readers.
Known limitations
In certain control areas, operation via screen reader or keyboard is not yet optimal. Certain graphical status indicators are currently displayed visually only.
We plan to gradually improve these limitations over the course of 2025.
Usability and compatibility
The app has been tested using:
Android (TalkBack, Android 15) iOS (VoiceOver, iOS 17)
The ZACOHome App also supports system features for text magnification and contrast adjustments.
Date of creation and evaluation process
This statement was created on 24 June 2025 and last updated on 24 June 2025. It is based on a self-assessment, supplemented by manual testing on iOS and Android devices.
Contact and feedback
If you encounter any barriers in the ZACOHome App or have suggestions for improving accessibility, please feel free to contact us:
Robovox Distributions GmbH Hamburger Straße 11 45889 Gelsenkirchen Germany
Mediation process
If you are not satisfied with our response, you can contact the BGG Mediation Office:
Phone: +49 (0)30 18527 2805 Email: info@schlichtungsstelle-bgg.de Website: www.schlichtungsstelle-bgg.de
Responsible market surveillance authority
The following authority is responsible for market surveillance in the field of accessible mobile applications:
Supervisory Body for Accessible Information Technology of the State of North Rhine-Westphalia https://www.mags.nrw/ueberwachungsstelle-barrierefreie-informationstechnik